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Studio Policies

Studio policies are important for maintaining a professional and respectful environment for both the clients and the staff. They serve as a set of guidelines that ensure that the salon runs efficiently and that all clients receive the best possible service. These policies cover a wide range of topics, from appointment scheduling and cancellation policies to the use of personal electronic devices and following pre appointment instructions. By having clear policies in place, we can avoid misunderstandings and conflicts that can arise from unclear expectations. Additionally, these policies can also help to ensure that the studio is a safe and welcoming place for everyone who enters its doors.

Deposits

  • To confirm your appointment and secure your preferred time slot, we require non-refundable deposits for all of our services. On the day of your appointment, the remaining balance will be collected. It's important to note that the initial appointment fee does not cover the cost of a 6 week touch-up, which is priced at $75*.

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  • If the touch-up is postponed past 8 weeks, additional charges may apply. If any pre-care instructions are not followed, your appointment may be rescheduled and a new deposit will be required.

Coming to Your Appointment

  • Please arrive on time and come right in. You can refer back to our late policies on the website.

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  • You may bring one other person along to accompany you if desired. However, no children will be permitted, please coordinate accordingly.

 

  • Please bring valid ID for your record.

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  • Please come to your appointment with no makeup from your eyes up.

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  • In order to avoid any interruptions in your service, we ask that you keep your phone put away until your appointment is completed.

 

  • We accept cash, card, apple pay, google pay. Checks are not accepted. Please note, if paying with card, a 3% processing fee is automatically applied at checkout.

Cancellations/Rescheduling/Late Policies

  • Appointment reschedules or cancellations must be done before 48 hours of your appointment to avoid forfeiture of your deposit, new deposits will be required for cancellation or reschedules within the 48 hour window.

 

  • Please arrive on time for your appointment, if you are more than 10 minutes late to your appointment, it may be cancelled and your deposit will be forfeited.

 

  • Any "no shows" will forfeit their deposit and be charged the full service price.

 

  • We understand that sickness and emergencies do happen, for these circumstances please reach out as soon as possible.

Pre-Appointment Instructions

Failure to comply with pre-appointment instructions will result in the appointment being rescheduled and the deposit being forfeited.

 

  • No alcohol 48 hours before the procedure-this can cause you to excessively bleed.

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  • No caffeine(coffee, tea, soda, etc.) 24-48 hours before the procedure-same reasoning as above.

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  •  If you have received or plan on receiving the COVID-19 vaccine, you must schedule your appointment with us at least 2 weeks before or 2 weeks after either dose of your vaccination.

 

  • Avoid sunburn and tanning 1 week prior.

 

  • Do not take any NSAIDs (advil, ibuprofen), niacin, fish oil, vitamin e, prenatal vitamins, hair skin & nail supplements, or nutritional shakes 48 hours before your appointment.

 

  • Discontinue retinol products 4 weeks prior and AHA products close to the eye are for at least 2 weeks.

 

  • Botox and filler on the forehead, temple, and eye area should be avoided within 2 weeks of your appointment, but can be done directly after.

 

  • Avoid waxing, tinting, and threading of the eyebrow area for 1 week before.

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  • Avoid chemical peels, facials, and microdermabrasion for 4 weeks prior and 4 weeks after.

 

  • Do not work out or sweat excessively 24 hours before the procedure.

 

  • We cannot work over any moles, blisters, peeling, or pimples. Please try to keep your face clear of any blemishes in the area of the procedure.

 

Additional Lip Blushing Pre-Appointment Instructions:

  • Clients with ANY history of cold sores or fever blisters are REQUIRED to take a prescribed anti-viral medication for at least 1 WEEK PRIOR to and 1 WEEK AFTER appointment. Contact your doctor for this.

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